Terms & Conditions

📜Introduction

Welcome to bs99, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your use of the bs99 website, mobile platform, and all associated services. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to these terms in full.

These terms apply to all visitors and registered users accessing bs99 from Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. bs99 reserves the right to amend these terms at any time. Continued use of the platform after any amendment constitutes your acceptance of the revised terms.

👤Eligibility Requirements

To register and use bs99, you must meet the following eligibility criteria. bs99 takes eligibility compliance seriously and conducts regular account verification checks to ensure all players meet the required standards.

• You must be at least 21 years of age (21+ only). Providing a false date of birth is a serious violation.
• You must be a human individual, not a corporation, trust, or automated agent.
• You must not be listed on any self-exclusion register or have a bs99 account previously suspended for policy violations.
• You must provide accurate, complete, and up-to-date registration information at all times.
• You must not be acting on behalf of another person or using the platform in a professional gambling capacity without prior written consent.

📝Account Registration & Verification

Each player is permitted to hold only one (1) account on bs99. Duplicate accounts are strictly prohibited and will result in the immediate suspension of all associated accounts, along with the forfeiture of any pending bonuses or winnings held within those accounts.

bs99 employs a Know Your Customer (KYC) process. We may request identity verification documents at any stage, including upon registration, prior to a withdrawal, or during a routine compliance review. Accepted documents include:

• National ID Card (NID) issued by the Bangladesh Election Commission
• Valid passport showing date of birth and photograph
• Recent utility bill or bank statement for address verification (dated within 90 days)
• Mobile banking screenshot for payment method verification (bKash, Nagad, or Rocket)

💰Deposits & Withdrawals

bs99 supports a range of local and international payment methods tailored for Bangladeshi players. Accepted deposit channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and Visa or Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.

The following rules apply to all deposits and withdrawal requests made on the bs99 platform:

• Minimum deposit amount: ৳500. Minimum withdrawal amount: ৳1,000.
• Withdrawals can only be made to a payment method previously used for a deposit, matching the account holder's registered name.
• Processing times vary: bKash and Nagad withdrawals are typically completed within 2-24 hours; bank transfers may take 1-3 business days.
• bs99 reserves the right to carry out enhanced due diligence before approving any withdrawal exceeding ৳50,000.

🎁Bonuses & Promotional Offers

bs99 offers a range of promotions including welcome bonuses, reload bonuses, free spins on selected slots, and cricket betting cashback offers. All promotional offers are subject to specific terms, which will be published alongside each offer and incorporated into these Terms and Conditions by reference.

The following general rules apply to all bonuses issued by bs99:

• Bonuses are credited to eligible accounts only and are subject to wagering requirements before any associated winnings can be withdrawn.
• bs99 operates a standard rollover policy. The rollover multiplier applicable to each bonus will be stated clearly in the individual offer terms.
• Bonuses expire if the wagering requirement is not met within the time limit stated in the offer.
• bs99 reserves the right to withdraw or amend any promotional offer at any time without prior notice, subject to obligations already incurred.

🎮Game Rules & Fair Play

All games available on bs99 — including cricket betting markets, live casino tables, slots, crash games such as Aviator, fishing games, and card games such as Teen Patti and Andar Bahar — are governed by their own individual game rules in addition to these Terms and Conditions. Players are responsible for familiarising themselves with the rules of any game before wagering real money.

bs99 uses RNG (Random Number Generator) certified game engines supplied by reputable providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming. The use of bots, scripts, exploits, or any automated software to gain an unfair advantage is strictly prohibited and will result in immediate account termination and forfeiture of all balances.

🧠Responsible Gaming

bs99 is committed to promoting safe and responsible gaming for all players in Bangladesh. We understand that gambling can become a problem for some individuals, and we actively provide tools and resources to help players stay in control of their gaming activity.

• Deposit limits: Players may request daily, weekly, or monthly deposit caps to manage their spending.
• Session time-outs: Players can activate a cooling-off period ranging from 24 hours to 6 weeks at any time.
• Self-exclusion: Players who feel they need a longer break can request a self-exclusion period of 6 months or longer by contacting our support team.

If you believe that gambling is negatively affecting your daily life, finances, or relationships, we strongly encourage you to contact our support team at [email protected]. You may also wish to visit our dedicated Responsible Gaming page for further guidance and resources.

🚫Account Suspension & Termination

bs99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including in the following circumstances:

• Breach of these Terms and Conditions or any individual game rules.
• Providing false or misleading information during registration or KYC verification.
• Suspected fraudulent activity, bonus abuse, collusion, or use of prohibited software.
• Any player found to be under the age of 21 will have their account immediately closed and all deposits refunded where legally required.

©️Intellectual Property

All content on the bs99 platform — including but not limited to logos, graphics, text, software, game interfaces, audio, video, and the overall site design — is the exclusive intellectual property of bs99 or its licensed content partners. No content may be reproduced, distributed, publicly displayed, or commercially exploited without prior written permission from bs99.

The bs99 brand name and logo are trademarks of bs99. Any unauthorised use of the bs99 brand, name, or trade dress may constitute trademark infringement and will be pursued accordingly.

⚠️Limitation of Liability

To the fullest extent permitted by applicable law, bs99 shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the platform. This includes, without limitation, loss of winnings, loss of data, service interruptions, or any technical failures outside our reasonable control.

bs99 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical upgrades, or force majeure events may cause temporary service disruptions. bs99 will endeavour to provide reasonable advance notice of planned outages where possible.

🔐Privacy & Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. bs99 uses industry-standard SSL encryption to protect all personal and financial information transmitted through our platform. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For full details on how we handle your data, please refer to our Privacy Policy page.

✏️Amendments to These Terms

bs99 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. It is your responsibility to check this page periodically for any changes.

Your continued use of the bs99 platform following the posting of any changes constitutes your acceptance of those changes. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting our support team.

🏛️Governing Law & Dispute Resolution

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. bs99 operates as an international online gaming platform and handles disputes through a structured internal complaints process. If you have a complaint, please contact our support team in the first instance. We aim to acknowledge all complaints within 48 hours and resolve them within 14 business days. bs99 is committed to fair and transparent dispute resolution for all players.

✉️Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific clause, please do not hesitate to reach out to our customer support team. Our team is available 24/7 to assist players across Bangladesh with queries in both English and Bengali.

Email us at: [email protected]